Returns & Exchanges
At Cloudflare, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all eligible items. Please ensure products are in their original packaging and unused condition to receive a full refund.
Initiate Your Request
Log into your account dashboard and select the order you wish to return to generate your unique Return Merchandise Authorization (RMA) number.
Package Your Items
Securely place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Package
Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing